SHIPPING
When will my order ship?
Open edition prints will usually ship within 3-4 working days of your order. This will be affected by public holidays. We will send you a tracking link for your order once it has been shipped.
How long does shipping take?
Open edition prints will arrive approximately 7 working days after you have placed your order. The delivery time may vary especially for those living outside of Europe, Britain, USA or Australia in which case you can expect longer shipping times. We will send you a tracking link for your order once it has been shipped so that you can follow it's progress.
RETURNS
What is your Return Policy?
If you are not happy with your purchase it can be returned within 14 days. The customer is responsible for covering the shipping costs of the return. You can view my full Return Policy and find a returns form here: Returns and Refund Policy
When will I receive my Refund
Your refund will be issued once we have received the returned item. You will receive it via the same method that you used for payment. For more information view my Refund Policy.
COLOUR
Why do the colours of my print look different to those on the product page?
Every digital device displays colours slightly differently. This makes it impossible to adjust them so that they will be true to life for every visitor. Each image for print has undergone hours of colour-matching in order to make it as close to the original painting as possible.
I AM HERE TO HELP
Still have questions or need assitance? Send me an email.